EPC Renewables
Privacy and Website Information Statement
2026
This Statement explains how EPC Renewables Pty Ltd (EPC Renewables, we, us or our) handles information made available through www.epcsolar.com.au, how visitors may view, interpret, reuse or share website material, and how information submitted through the website is collected, used, stored and disclosed. EPC Renewables aims to handle personal information in accordance with applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
1. Website Information and Interpretation
Website content is provided for general commercial, technical and informational purposes and may include capability statements, case studies, project descriptions, engineering concepts, product information, financial or performance examples, downloads and images. Unless expressly stated in a signed agreement, website information is indicative only and is not engineering or financial advice, a binding offer, warranty or guarantee of price, energy yield, savings, BESS or FCAS revenue, return on investment or other project outcome. Visitors should consider the date, context and assumptions of material and obtain appropriate independent advice before relying on it for an investment, engineering, procurement or operational decision.
2. Use, Reuse and Sharing of Website Content
EPC Renewables retains its rights in website content, including branding, engineering methodologies, designs, diagrams, photographs, reports, models, calculations, commercial material and other intellectual property, except where third party ownership is identified. Public material may be viewed, downloaded and shared for legitimate informational or internal business purposes provided it is not materially altered, taken out of context, used to imply endorsement, copied into another commercial proposal, represented as another party's work or commercially exploited without written consent. EPC Renewables branding, copyright notices and source attribution must not be removed or obscured. Links to publicly available EPC Renewables webpages may be shared.
3. Information We Collect
When you use the website or contact us through it, we may collect information you provide, including your name, organisation, role, contact details, project and site information, electricity or load data, technical or commercial information, documents, drawings and the content of enquiries or proposal requests. Website, hosting or analytics services may also collect technical information such as IP address, browser or device type, pages viewed, referral source and interaction data. We usually collect information directly from you, but may also receive relevant information from your organisation, advisers, project partners, public sources or service providers where reasonably necessary.
4. How We Use and Disclose Information
We may use information to respond to enquiries, assess opportunities, prepare proposals, undertake engineering or commercial analysis, manage customer and supplier relationships, deliver contracted services, administer projects, improve our website and systems, maintain business records and meet legal or regulatory obligations. Information may be disclosed where reasonably necessary to employees, related entities, professional advisers, insurers, financiers, technology and hosting providers, consultants, subcontractors, suppliers, project partners, network or regulatory bodies, or where required or authorised by law. We seek to limit disclosure to information reasonably required for the relevant purpose.
5. Information Submitted Through the Website
Information submitted through general website forms is treated as business information and, where it contains personal information, handled in accordance with this Statement. Please do not send highly sensitive, security critical or confidential project information through a general website form unless requested by EPC Renewables or an agreed secure transfer method has been established. Submission of information does not by itself create a confidential, fiduciary, engineering or contractual relationship.
6. Cookies, Analytics and Overseas Processing
The website may use cookies, log files, analytics tools and similar technologies to maintain functionality, understand traffic, improve content and protect the website from misuse. Browser settings may be used to restrict cookies, although some functions may be affected. Some technology or project service providers may process information outside Australia. Where this occurs, EPC Renewables will take reasonable steps required by applicable privacy law in relation to the overseas disclosure; countries may vary according to the services used at the relevant time.
7. Security and Retention
EPC Renewables takes reasonable administrative, technical and physical steps to protect personal and commercially sensitive information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or electronic storage system can be guaranteed completely secure. Information is retained for as long as reasonably required for the purpose collected, an ongoing commercial relationship, or legal, accounting, insurance, contractual or regulatory requirements. When personal information is no longer required and there is no lawful reason to retain it, we will take reasonable steps to destroy or de identify it.
8. Access, Correction and Privacy Concerns
You may request access to personal information EPC Renewables holds about you, or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity and lawful exceptions may apply. If you believe we have mishandled your personal information, contact us using the details below. We will consider the matter and respond within a reasonable period. If you are not satisfied, you may have the right to contact the Office of the Australian Information Commissioner.
9. Third Party Websites
Our website may contain links to third party websites, manufacturers, industry bodies or external resources. Those services are not controlled by EPC Renewables and may apply their own privacy, security and content terms. A link does not necessarily constitute endorsement, and EPC Renewables is not responsible for the privacy practices, availability or content of an external website.
10. Changes and Contact
EPC Renewables may update this Statement when its website, information handling practices, technology, legal requirements or business operations change. The current version will be published on the website and will apply from the date of publication. Privacy enquiries, access or correction requests, and concerns about information handling may be directed to EPC Renewables Pty Ltd, ABN 61 607 983 264, 3/2 Dacre Street, Mitchell ACT 2911; telephone 1300 37 27 65; email admin@epcsolar.com.au; website www.epcsolar.com.au.